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FAQ

Which documents are required to get a loan?

For military servants:

a) Military Service Book (or other document issued in substitution thereof)

b) Form - 33 (or other document issued in substitution thereof)

c) Letter of Information from the employer.

For other applicants:
1) Identification Card
2) Letter of Information from the employer / Letter on pension.

If the validity period of the identification card expired, which documents can be used in substitution thereof?

If the validity period of the identification card has expired, as a substitute thereof, a person can use a document evidencing the identity of a citizen of the Republic of Azerbaijan (temporary identification card).

How long is the letter from the employer valid?

Letter from the employer is valid for 30 (thirty) calendar days from the date of its issue.

What is the “Friends Club”?

“Friends Club” is a product offering privileges to customers having 12 months or longer period of relations with Bank of Baku AND possessing a positive credit history as per regulations elaborated by the bank. “Friends Club” provides for the issue of three types of cards to the customers: “Silver” (period of relations with the bank being up to 35 months), “Gold” (period of relations with the bank being from 36 to 59 months) and “Diamond” (period of relations with the bank being 60 months and above). Members of the “Friends Club” may become eligible to enjoy special bonuses and such benefits as a special express loan designated for special occasions. Special bonuses may be exchanged for mobile phones air time, or may be used for the setting off of commissions due on the issue of loans.

For further details, please visit: http://www.bankofbaku.com/az/dostlar-klubu/about-dostlar-klubu.html

Can I get a loan without queuing in the bank?

Yes, you can get a loan without waiting in a queue in the bank. To do this, you can use SMS Loan product, or can apply for a loan online and get your loan without queuing.
You can get further details on SMS Loan product here: http://www.bankofbaku.com/az/loyalty-club/dostlar-klubu-imtiyazlar-klubu/bank-of-baku-sms-kredit-m-hsulu/.

Please visit the following link to benefit from online application for a loan: http://www.bankofbaku.com/az/online-banking/credit-online.html.

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